Due to the extremely heavy snow and unsafe working conditions last week, West Devon Borough Council suspended some refuse and recycling collections on Thursday and Friday.
The Council has decided that from Monday a normal refuse and recycling service will be reinstated and they are asking all residents to put out their collections as normal this week.
For those residents whose collections were missed, the Council asked them to follow the guidance below:
MISSED COLLECTIONS – if your collection was missed because of the snow:
For anyone whose refuse and recycling collection was missed on Thursday, please put your waste out on Monday 5 March and we will catch up as quickly as we can.
For anyone whose refuse and recycling collection was missed on Friday, please put your missed black sacks out with your normal recycling collection on Friday 9 March.
Both Council Offices at Kilworthy Park and Okehampton will be open as usual on Monday morning. The Senior Leadership Team of the Council would like to extend their heartfelt thanks to the 200 staff who continued to work from home on Thursday and Friday, and also many who continued to work over the weekend.
All of our office-based staff have laptops with telephone headsets, which allows them to work from any location, meaning that Staff were able to keep safe and warm at home, while continuing to provide a good level of customer service despite the offices being closed.
Please be aware that telephone calls to and from the Council may be recorded for training and monitoring purposes.